Firmware and firmware update.

Created by Patrik Neuendorf, Modified on Mon, 22 Apr 2024 at 09:06 AM by Patrik Neuendorf

When having problem with a machine it's crucial for us to know the software (firmware) version in the machine. Also the serial number of the electronic help us alot. This information is found under the menu [E]62. The E number is related to the Enter button and the 6 and 2 to the labeled buttons under the display. In the INFO menu press [P]rog button until the firmware and serial number shows up in the display. If a machine does not work at all the serial machine number outside the plastic case on right side also helps us.

Updating the firmware in the machine can be made by two methods.

Contact one of our retail dealers for a replacement KEX card is a traditional way. Look at belitronic.com under retailer to find the closest one.
Receive the firmware into the machine from another sending machine, RC4 or RC12 connected in the same network onboard. They all share same firmware. Take a look of how to it on out Youtube channel
- This method requires that the communication between the machines need to be working. If not check these steps below.
  - Both machines has the network wires in the power supply cable (Brown and White).
  - All Brown wires are connected to each other, and nothing else.
  - All White wires are connected to each other, and nothing else.
  - The cables also must be connected inside the machine (in older machines they are not connected internally).
  - Finely the firmware in both sending and receiving machine must include a Bootloader. Firmware version with bootloader ends with a BLx in the namne. The firmware with bootloader (BL1) was the 1922 from 2019. The latest firmware is 1.2152-BL3 which is the third generation of the Bootloader. The "1," in the name is the hardware revision. "21" the year and "52" the week of the year the firmware was released. Never upgrade to an older program (downgrade). Also never install a firmware in a machine with different hardware version, like going from "1.XXXX-BLX" to "2.XXXX-BLX" without the required hardware upgrade.